When it comes to keeping your home comfortable in North Carolina, your heating and air conditioning system is one of the most important investments you’ll make. But like any major system, your HVAC setup needs regular maintenance to operate efficiently and reliably. That’s where the Peak Performance Maintenance Agreement from LM Wilson Heating & Air comes in.
This service plan is designed to extend the life of your HVAC system, reduce energy costs, minimize the risk of unexpected breakdowns, and provide real value with rewards and discounts. Below, we’ll break down exactly what’s included in LM Wilson’s maintenance plan and why it’s a smart investment for any homeowner in the area.
Why Enroll in a Maintenance Plan?
Before getting into the details of the plans themselves, it’s worth understanding why maintenance matters:
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Improved Energy Efficiency – Clean and tuned systems use less energy.
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Fewer Breakdowns – Preventative service catches issues early.
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Extended System Life – Well-maintained systems last years longer.
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Enhanced Safety – Inspections help detect dangers like carbon monoxide leaks.
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Lower Costs – Save on both repairs and utility bills.
LM Wilson has been serving local homeowners for over 30 years, and their maintenance approach is based on real-world experience with systems throughout North Carolina.
What’s Included in the Basic Peak Performance Plan?
For just $199/year (+ tax), the Basic Plan offers homeowners significant value. Here’s what you get:
Two Seasonal Tune-Ups Per Year
Scheduled maintenance visits in spring and fall help ensure your system is ready for summer heat and winter cold. These visits include a region-specific safety and efficiency inspection designed by LM Wilson’s EPA-certified technicians.
Priority Scheduling & Emergency Service
As a Preferred Customer, your service requests receive top priority—including preferential scheduling during emergency calls.
Repair Discounts
You’ll receive up to 15% off all service repairs, saving you money anytime your system needs work.
One-Year Parts & Labor Warranty
Any repairs completed while you’re enrolled in the plan are covered by a one-year warranty on both parts and labor.
Bonus Bucks Program
Earn Bonus Bucks every year you’re enrolled:
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$75/year for the first HVAC system
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$50/year for each additional system at the same property
These credits can be applied to the purchase of a new system or accessories and can be combined with financing promotions. Bonus Bucks never expire as long as your plan stays active, and they follow you even if you move to another home.
What Does the Platinum Plan Add?
For homeowners who had their system installed by LM Wilson, the Platinum Plan adds another level of protection.
What’s Included:
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All Basic Plan benefits
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Full labor and materials coverage for items not covered by the manufacturer warranty
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Freight and handling coverage for applicable replacement parts
This plan must be purchased within the first year of installation and is only available for systems installed by LM Wilson.
Additional Member Perks
LM Wilson’s plan includes several conveniences and extras that make life easier for homeowners:
Complimentary Filter Replacement
During your maintenance visits, LM Wilson will change your return filters at no cost—just provide the filters.
Online Access and Payment
You can:
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Schedule maintenance or service online
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Renew your agreement via email
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Pay your service bills electronically
Financing & Bonus Bucks Combinations
Use 0% financing promotions in combination with your Bonus Bucks to save on system upgrades or accessory installations.
Multi-Property Flexibility
If you own more than one property and enroll each in the maintenance plan, you can combine Bonus Bucks across properties for even more savings.
Understanding Bonus Bucks
Bonus Bucks are LM Wilson’s way of rewarding customer loyalty. Here’s a quick summary of how they work:
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Earn $75/year for your first HVAC unit in the plan
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Earn $50/year for each additional system
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Bonus Bucks:
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Never expire with an active plan
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Stay with you even if you move
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Can be used for up to 10% off the price of a new system
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Are non-transferable and have no cash value
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Can only be used on residential systems
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This is a great way to save on future equipment costs while keeping your current system in top shape.
What’s Included in a Typical Maintenance Visit?
Though the brochure doesn’t list every item in detail, LM Wilson’s maintenance visits include a comprehensive inspection tailored for North Carolina homes. Their technicians check for the most common and costly issues that affect comfort and performance.
Typical service may include:
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Inspecting for refrigerant leaks or carbon monoxide issues
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Testing safety controls and electrical components
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Cleaning coils and condensate drains
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Lubricating motors and bearings
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Verifying thermostat and control settings
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Inspecting ductwork and airflow
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Checking refrigerant pressures and temperatures
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Replacing air filters (if provided by customer)
This process helps reduce your risk of breakdowns, improve efficiency, and extend the life of your equipment.
What If My System Wasn’t Installed by LM Wilson?
No problem! The Basic Plan is available to all homeowners, regardless of who installed your HVAC system. You still get full seasonal maintenance, preferred service, discounts, warranty coverage on repairs, and access to Bonus Bucks.
Only the Platinum Plan requires that LM Wilson installed your unit within the last year.
Is the Plan Worth the Investment?
Yes—and here’s why. For $199 per year, you receive:
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Two maintenance visits (valued around $250+ alone)
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15% off all repairs
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One-year repair warranty
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Filter changes included
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Priority scheduling
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Bonus Bucks that grow every year
If you need even one repair, the plan can easily pay for itself. Plus, you get peace of mind and better performance from your HVAC system year-round.
What Homeowners Are Saying
LM Wilson’s commitment to customer satisfaction has earned them loyal customers across North Carolina. Here’s what some of them had to say:
“We have used LM Wilson for 25+ years. Always prompt and thorough. Very professional staff.”
— Karen Thaxton, Burlington, NC
“They have always got us back up and going without trying to push more equipment or services.”
— Christopher Byerly, Burlington, NC
“The slogan says it all: ‘Quality is Our Attitude.’”
— Janet Woody, Burlington, NC
Whether you’re focused on reducing energy bills, avoiding unexpected repairs, or preparing for an eventual system replacement, the Peak Performance Maintenance Plan from LM Wilson Heating & Air offers excellent value, outstanding service, and real rewards.
You get much more than a basic tune-up—you get a trusted local partner who’s invested in your comfort and satisfaction. With customized inspections, repair discounts, Bonus Bucks, and priority service, LM Wilson’s maintenance agreement is one of the smartest ways to care for your HVAC system.
Ready to Get Started?
Join the thousands of satisfied homeowners who trust LM Wilson Heating & Air for their maintenance needs. Call 336-226-2685 to enroll today.
Your comfort is our mission—every season, every visit.
